The Sprinkler Company Inc. / Troubleshooting and aftercare
Irrigation Zone Not Running Before Winter Closing
An irrigation zone not running needs to be reported before the closing appointment. Give the office the known zone number and symptoms so the technician can decide how it affects the work.
Describe the irrigation zone not running
Say which area is affected, when it last worked and whether you saw a controller message. Mention how the other zones behaved before seasonal shutdown. Use observations you already have. Do not restart a closed or uncertain system just to reproduce the fault for a better report.
Share the history without guessing the cause
An app issue, wiring fault and stuck valve are different possibilities. Tell the contractor what happened rather than choosing a diagnosis. Recent construction, repairs or controller changes are useful history, but their timing alone does not prove they caused the problem.
Ask how closing will proceed
The technician should decide whether the zone can be serviced and whether diagnosis is needed. If the problem remains, have it included in the closing notes. Do not quietly remove the zone from the count to fit a price band; it is still an installed part of the system to discuss.
Questions and answers
Common questions
Does a silent zone prove it is empty?
No. Lack of operation is not proof of winter readiness.
Will closing include diagnosing the fault?
Only if that scope is agreed; ask before assuming it is included.
Request irrigation closing
Call us with your address, known zone count and any access questions. We can discuss the work and confirm an available appointment.
Written for homeowners by The Sprinkler Company Inc. Contact our office to discuss your property and service arrangements.
Use the instructions for the installed equipment. This guide does not replace an on-site assessment.
The Sprinkler Company Inc.